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JOAN Digital Limited Privacy Policy

1. Introduction

JOAN Digital Limited (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).

2. Data Collection

We may collect personal data including:

  • Name, email address, phone number, and other contact details.
  • Financial and transactional data.
  • Technical data like IP address, browser type, and usage data.

3. Use of Personal Data

Your data may be used for:

  • Providing and managing our services.
  • Communicating with you about our services.
  • Improving our website and services.
  • Complying with legal obligations.

4. Legal Basis for Processing

We process your data based on:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate interests, such as improving our services and website.

5. Data Sharing

We do not sell your data. We may share data with:

  • Service providers assisting in our operations.
  • Legal authorities, if required by law.

6. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, or destruction.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Your Rights

Under GDPR, you have the right to:

  • Access your data.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Restrict the processing of your data.
  • Data portability.
  • Object to data processing.
  • Withdraw consent at any time.

9. Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this policy occasionally. We will notify you of any significant changes via our website or other communication channels.

11. Contact Us

For any questions or requests regarding this privacy policy, please contact us at: info@joandigital.com

12. Complaints

If you believe your data protection rights have been violated, you can file a complaint with the relevant supervisory authority.

This policy ensures compliance with GDPR and provides clarity on how we handle your personal data. For any further information, please reach out to us directly.